Returns and Refunds

Our webshop will provide you with a 14-day refund for non-customized products as required by local law.

The product you wish to return will be returned if the customer has notified us of the intention to return by email within 14 days.

Refunds will be issued within 10 days of the date of return and receipt of the product, using the payment method used at the time of purchase (eg PayPal refund).

Our products are covered by a 14-day money-back guarantee without any justification. The money-back guarantee covers the price of the products you order from us, i.e. the amount remaining after deduction of the delivery charge. This cost will be deducted from the order amount even if the shipping costs are paid by Maya Gobelin webshop on behalf of the customer above a certain order amount. The product guarantee does not apply to custom-made products. Examples include images printed on the needle canvas and custom designs printed only at the time of ordering. These cannot be exchanged or returned. We can only take back undamaged, unused products.

The products will be refunded 100% if appropriate.

The 14-day no-quibble money-back guarantee is valid if the buyer has verifiably posted the product to the address of the online shop within 14 days of receipt of the product.

Return Address:

Name (Manufacturer): Zsófia Király (Maya Gobelin)
Country: Hungary
City: Baja
Postcode: 6500
Address: Pipacs u 4.